Information, Advice and Guidance

The Ealing Information and Advice service provides information, advice and guidance to Deaf people, DeafBlind people, and parents and carers of Deaf people, or DeafBlind people with general help with personal issues Including welfare rights benefit claims such as Disability Living Allowance.

We also provide information on a wide range of topics about deafness in general and on issues affecting individuals in society.

Mary Hicks

Mary is the Centre Manager as well as being a very experienced advocate. She works 4 days a week and provides expert advice on a range of topics relating to deafness and issues of interest to deaf people

Sue Brown

Sue is the IAG officer at the Ealing Centre and also the Deaf Blind advisor at SVIP (Sensory Visual Impairment People at  Perceval House.

The services we provide include help with:

• Disability Living Allowance (DLA) and Attendance Allowance (AA)
• Income Support
• Tax credits
• Housing – including Housing Benefit, Council Tax Benefit and applying for housing
• Access to council services
• Advice on access to legal services
• Providing advocacy support at meetings with other agencies
• Signposting to other agencies
• Sign language interpreting and communication support