Need Advice?

deafPLUS Advice Line

Using existing popular technologies such as Skype, Zoom and Facetime, we deliver advice on a wide range of topics.

deafPLUS Advice Line

What is it?

The deafPLUS Adviceline is the first national award winning helpline in the UK that is accessible to Deaf British Sign Language (BSL) users. Funded by the Big Lottery Community Fund, we use existing popular technologies; Skype, Zoom and FaceTime to deliver advice on a range of issues such as benefits, housing, employment and debt. This will help you, our clients, to:

  • understand your rights and responsibilities
  • participate in conversations about services you need to access
  • make informed choices

Easy Booking System for BSL Users

The deafPLUS Adviceline enables D/deaf people to sign “face to face” with a trained Adviser, who is also a native BSL user, using a video platform you are already familiar with ( Skype, FaceTime, Zoom). We also provide information on advice subjects such as Universal Credit in plain English text and BSL video on our infoHUB.(We have provided a BSL video guide to using the Booking System. Click HERE to watch it.)

Book Appointment Here 


Looking for help or advice?

Visit our Info Hub! A place where you can get advice in BSL by booking a video call appointment on our Adviceline or access information you need in plain English and BSL videos!